Fatalism and fraud

A recent survey of UK adults, commissioned by Lloyds TSB, found that half were “note concerned” about internet banking fraud.

This is because, in part, they are fatalistic about it.  “These things happen,” said 26 percent while 39 percent think that their bank will reimburse any losses.  It’s a bit like saying “I don’t mind being burgled because the insurance company will replace anything that was stolen.”

At the same time, only a fifth of respondents feel they fully understand how to stay safe online.

All this amounts to a “self-fulfilling prophecy,” according to Ian Larkin, MD, consumer banking at Lloyds TSB.

The reality is that banking fraud is only part of the problem. While it is easy to prevent internet problems (by following the advice on Get Safe Online), clearing up a case of identity theft is frustrating and time-consuming. 

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